By default, most files get pushed into your Downloads folder on your desktop. You will want refer to the documentation provided by your SFTP software to verify. For example, an absence file for School Messenger may be found in data_extracts/schoolmessenger. Manually Pulling Data (or pulling data once)īy default, we place your data in the directory data_extracts, in a folder named after the product, service or vendor. If you have problems connecting, please contact Illuminate Support to verify your credentials. If you can connected and the directory and data looks familiar, you should be set. You want to verify you can access your server. Put in your credentials for the Illuminate SFTP server based on how you decided to access your server. We recommend the following free solutions:
Manually Pulling Data (or pulling data once)).Please note that Illuminate Education's support in this aspect is limited - this is generally considered the responsibility of the user. This guide targets users who are new to file-transfer protocols there may be more efficient and more secure routes to carry out this task that we encourage districts. Our goal is to provide steps to pull and push files from the Illuminate SFTP server to the destination server, such as the third-party vendor's server. You should have all of the following information: server hostname, port number, username and password.
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If you forgot your credentials for the server, you can contact our help desk at (949)-242-0343 or send in an email to Please provide your full name and district or character school organization. Illuminate Education provides our districts and charter school organizations an SFTP server during their Implementation process. Writing a Batch file and Script file to Push and Pull from the SFTP Server